After one year of successful operation, our South Asian customer purchased another 5 sets of Fine Wire Drawing Machine with Annealing. The stable production of the previous machines met their production needs, which helped build customer’s trust in our products. The new order was successfully delivered to the customer last month. This repeat purchase marks another step forward in our long-term partnership.
For this new order, these Fine Wire Drawing Machine with Annealing have been upgrade several times according to the customer feedback and actual production needs.
| NO. | Upgrades | Advantages | Picture |
| 1 | The passive mechanical belt tension pay-off has been upgraded to passive magnetic powder tension pay-off. | 1. Pay-off more stable.
2. Prevents wire tangling during breakage. 3. Easier operation. |
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| 2 | A door handle was added to the back panel. | Easy maintenance. |  |
| 3 | The electrical cabinet includes a reserved UPS socket. | 1. Make it convenient to use in areas prone to power outages.
2. In case of power outage, the machine can stop immediately without causing wire breakage, while the braking function remains active, effectively reducing scrap rates. |
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Based on feedback from the customer’s previous use, we produced a detailed instructional video to guide them through the proper operation of the Fine Wire Drawing Machine with Annealing. The video clearly highlights important steps and precautions to prevent common issues and ensure smooth operation. By providing this step-by-step guidance, we demonstrate our attentive after-sales support.
With these upgrades and enhanced support, we believe the customer will have even smoother and more efficient production, which will help them expand their presence and win more opportunities in the local market.
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